Project Management & Process

The Human-Centered Management Philosophy

I believe that at the core of every successful project are people and relationships. My approach is rooted in active listening—a skill that allows me to obtain critical project intelligence and understand the nuanced needs of an organization. By building trust at all levels, I ensure my communication style is tailored to the audience, whether I am presenting complex milestones to leadership or technical specs to an interdisciplinary team.

Academic Foundation & Change Management

With a Master of Science in Information and Communications Technology (ICT) and a concentration in Technology Management, I bridge the gap between high-level strategy and technical implementation.

• Large-Scale Migrations: I have deep experience in change management, specifically assisting IT with major technology shifts.

• Flagship Project: Managed the migration of users and training content from Cornerstone to Canvas Catalog LMS, a project involving thousands of users and dozens of courses.

• Organizational Alignment: I prioritize a metrics-driven roadmap, ensuring that every technological integration is guided by budgetary alignments and organizational needs.

Operational Leadership & Scope

I have overseen the end-to-end lifecycle of diverse projects, maintaining tight deadlines while managing multiple high-priority initiatives simultaneously.

• Program Development: Created and implemented new learning and professional development programs from the ground up.

• Governance-Driven Redesign: Led the redesign of courses and websites in response to shifting governance and policy changes.

• Team Leadership: Experienced in managing program managers and leading distributed or in-person teams across all modalities.

The Professional Toolkit

To maintain transparency and efficiency, I leverage industry-standard project management and CRM tools to track dependencies and milestones:

• Workflow Management: Proficient in Asana, Wrike, and Trello.

• Institutional Integration: Utilizing Salesforce to align project outcomes with business and stakeholder needs.